Privacy policy

1. Data collected

When using Copro Manager, we collect the following data:

  • Identification data: name, first name, email, login
  • Property data: address, units, shares
  • Financial data: fund calls, payments, balances
  • Connection data: logs, IP address
  • Communication data: tickets, messages, attachments

2. Purposes

Data is collected for the following purposes:

  • Accounting and financial management of the property
  • Ticket and maintenance management
  • Communication between owners, syndic and vendors
  • Sending notifications and reminders
  • Compliance with legal obligations

3. Legal basis

Processing is based on the execution of the syndic contract (GDPR art. 6.1.b) and compliance with legal obligations (GDPR art. 6.1.c).

4. Recipients

Data is accessible to the syndic and, depending on activated modules, to owners, vendors, accountant and employees. Data is never sold or shared with third parties for commercial purposes.

5. Retention period

Accounting data: 10 years (legal obligation). Usage data: 3 years after end of contract. Connection logs: 1 year.

6. Security

We implement technical and organizational measures: HTTPS encryption, authentication, regular backups, data isolation per organization.

7. Your rights

In accordance with law 09-08 and GDPR, you have the rights of access, rectification, erasure, restriction, portability and objection. To exercise these rights, contact your syndic or write to contact@odesign.ma.

8. Cookies

Copro Manager only uses technical cookies necessary for operation (session, authentication, language preferences). No advertising or tracking cookies are used.

9. WhatsApp

If the WhatsApp module is enabled, communications are subject to the WhatsApp Business policy. Meta Platforms, Inc. acts as a subcontractor for message transmission.